Gaming at 1plus is meant to be fun, exciting, and entertaining — never stressful or harmful. We're committed to giving every Filipino player the tools, knowledge, and support they need to stay in control.
Our Promise to You
At 1plus, we genuinely believe that the best gaming experience is one where you're always in the driver's seat. Whether you're spinning slots, playing bingo, or trying your luck on Tower, the moment it stops being fun is the moment we want you to step back — and we've built the tools to help you do exactly that.
Responsible gaming isn't just a checkbox for us. It's woven into how 1plus operates every single day. From the moment you register your account, you have access to a full suite of player protection tools designed to keep your gaming healthy, balanced, and enjoyable — the way it should be for every Filipino player on the platform.
We work in alignment with the Philippine Amusement and Gaming Corporation (PAGCOR) guidelines on responsible gaming, and we take our obligations to Filipino players seriously. If you ever feel like your gaming habits are getting out of hand, 1plus has your back — no judgment, no hassle.
Built-In Player Protection
Every 1plus account comes with these tools built in — free, instant, and always available. You're in control.
Set a daily, weekly, or monthly deposit cap in Philippine Peso (₱) directly from your account settings. Once your limit is reached, 1plus will automatically block further deposits until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Define the maximum amount in ₱ you're comfortable losing in a given time period. When your net losses hit that threshold, 1plus will pause your gaming session and prompt you to take a break. It's a simple but powerful way to keep your bankroll — and your peace of mind — intact.
Set a maximum session duration so 1plus reminds you when it's time to take a break. Whether it's 30 minutes or 3 hours, you decide. When your session timer runs out, you'll receive a clear notification — and you can choose to stop or extend with full awareness of how long you've been playing.
Enable periodic reality check pop-ups that appear during your gaming session to show you how long you've been playing and your net win/loss for the session. These gentle reminders help you stay grounded and make conscious decisions about whether to continue or call it a day.
If you feel you need a longer break from gaming, 1plus offers self-exclusion periods ranging from 30 days to permanent account closure. During self-exclusion, your account is fully suspended — no logins, no deposits, no promotional emails. This is a serious tool and we treat it that way.
Need a short break without committing to full self-exclusion? A cool-off period temporarily suspends your account for 24 hours, 7 days, or 30 days. It's a lighter option that gives you breathing room to reassess your gaming habits without permanently closing your account.
Step-by-Step Guide
Activating self-exclusion on 1plus is straightforward and takes less than two minutes. Here's how to do it. If you need help at any step, our support team is available around the clock.
Access your 1plus account using your registered email and password. Make sure you're on the official 1plus.live platform.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab within your account settings. All player protection tools are grouped here.
Choose "Self-Exclusion" and select your preferred exclusion period — 30 days, 90 days, 6 months, 1 year, or permanent.
Read the confirmation notice carefully, then confirm your self-exclusion. You'll receive an email confirmation immediately.
Your account is immediately suspended. All marketing communications are stopped. Your funds remain safe and accessible after the exclusion period ends.
Know the Signs
Problem gambling can affect anyone — regardless of age, income, or background. Recognizing the early warning signs is the first step toward getting help.
Quick Reference
Here's a summary of every player protection tool available on 1plus and how each one works.
| Tool | What It Does | Takes Effect | Reversible? |
|---|---|---|---|
| Deposit Limit | Caps your daily / weekly / monthly deposits in ₱ | Immediately (when lowering) | 24-hr delay to raise |
| Loss Limit | Pauses gaming when net losses reach your set threshold | Immediately (when lowering) | 24-hr delay to raise |
| Session Time Limit | Notifies you when your gaming session reaches a set duration | Next session | Yes, anytime |
| Reality Check | Periodic pop-up showing session time and net win/loss | Next session | Yes, anytime |
| Cool-Off Period | Temporarily suspends account for 24 hrs, 7 days, or 30 days | Immediately | Not until period ends |
| Self-Exclusion (30–365 days) | Fully suspends account and stops all marketing for chosen period | Immediately | Not until period ends |
| Permanent Self-Exclusion | Permanently closes account with no option to reopen | Immediately | Permanent |
Age Restriction Policy
Philippine gaming regulations are clear: real-money gaming is for adults only. 1plus enforces this without exception.
Minimum age to register and play on 1plus, in accordance with Philippine gaming law.
Every new 1plus player must confirm they are 21 years of age or older during registration. Before any withdrawal is processed, players must complete KYC verification by submitting a valid Philippine government-issued ID — such as a PhilSys National ID, passport, or driver's license — that confirms their date of birth.
If 1plus discovers that a player is under 21 years of age, the account will be immediately and permanently closed, all balances will be forfeited, and the matter will be reported to the relevant Philippine regulatory authorities. There are no exceptions to this policy.
If you share a device with younger family members, we strongly recommend using device-level parental controls and never saving your 1plus login credentials on shared devices. Keep your account details private and log out after every session to prevent unauthorized access by minors.
If you believe a minor has accessed or is attempting to access the 1plus platform, please contact our support team immediately at [email protected]. We take all such reports seriously and will investigate promptly. Protecting young Filipinos from gambling harm is a shared responsibility.
Quick Self-Check
Take a moment to honestly reflect on these questions. If you answer "yes" to two or more, it may be time to use one of 1plus's responsible gaming tools or speak with a professional.
Play Smart
These simple habits can make a big difference in keeping your 1plus experience positive and sustainable over the long term.
Decide how much you're comfortable spending before you open a single game. Treat it like a night out — once the budget is gone, the session is over. Use 1plus's deposit limit tool to enforce this automatically.
The house always has an edge — that's the nature of casino games. Approach 1plus as entertainment, the same way you'd approach a movie or a night out in Makati. Any wins are a bonus, not an expectation.
Long, uninterrupted gaming sessions can cloud your judgment. Set a session timer on 1plus and take a proper break every hour — get up, stretch, drink some water, and check in with yourself before continuing.
Chasing losses is one of the most common and dangerous patterns in problem gambling. If you've hit your loss limit for the day, stop — full stop. Tomorrow is a new day, and no amount of extra play will reliably change the outcome.
Gaming while stressed, upset, or emotionally drained is a recipe for poor decisions and overspending . If you've had a rough day in Quezon City traffic or a stressful week at work, take a breather before logging in to 1plus.
If gaming is starting to feel like a problem, talk to a friend, family member, or professional counselor. Opening up is not a sign of weakness — it's the first and most important step toward getting things back on track.
When gaming is fun and in control, it's one of life's great entertainments. Explore everything 1plus has to offer — slots, bingo, Tower, and more — with your responsible gaming tools always at your fingertips.
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